What Makes PhireFast Different


Our Sales Department sees a wide variety of questions, but just about every one leads back to a single question. “Why should I chose PhireFast?” – and seriously, what’s so special about us anyway?

I’ve briefly outlined a few of PhireFast’s unique qualities. We use each one of these to create a quality-oriented and affordable hosting environment for you!

History

PhireFast has been providing hosting and domains since 2004. We are NOT a fly-by-night organization, nor are we new to the industry. Your data is in experienced, confident hands.

WHOIS lookup for phirefast.com - registration date: July 7th 2004

Entirely in the United States.

PhireFast is licensed to do business in the United States, every single one of our vendors is United States-based, and so on.

Uptime guarantee

We guarantee 100% uptime with our solid refund policy, where we refund 50% of your hosting dues for each hour of downtime that occurs. Two hours of downtime in a month, and your hosting bill’s on us!

LIVE uptime graph for our Lambda server

No reselling

We have direct relationships with our server vendors, domain providers, and more. We manage our servers and network ourselves for the highest level of quality control possible.

Robust Network

Your data blasts across our premium Cogent bandwidth, with multiple failover connections. Each hosting server features highly-available 100mbps uplinks to the web. We run our network at about 10% capacity, on average, leaving plenty of room for unusually busy hours.

Bandwidth usage graph for June 2010, displaying 10% average network usage. (Click for full size.)

True 24/7 support

Our helpdesk is manned by 3 people who take shifts of 8 hours each. 2am? 4am? No problem.

A staff reply to a recent early-morning Support Request. (Click for full size.)

We guard your data like there’s no tomorrow

We understand your data is precious, and often irreplaceable, so we have a serious backup system from R1Soft. Put simply, any of our hosting servers could completely fry and your data would be restored and back online in 1-2 hours. We backup your data every 4 hours – 12, 4 and 8 am and pm Pacific Time. Most other hosts tell you it’s your responsibility to backup your data, but we like to take care of our clients.

Your Backup Control Panel - included with each PhireFast hosting account.

Our packages are affordable

Our premier hosting package costs a meager $6.95/mo., with discounts for annual prepayment. It includes a domain name and everything you need to get up-and-running on the web.

No silly fees

What you see is what you pay. If you sign up for our $6.95/mo. package, we will charge you $6.95/mo. for life.* It is not possible to incur overage fees with us.

*PhireFast will charge a 15% late fee on invoices overdue past 3 days.